Operations Quality Assurance Auditor (OQAA)
Operations Quality Assurance Auditor (OQAA)
Location: Vandalia, OH
Reports to: IAEP Program Manager
Summary/Objective: The OQAA shares responsibility and assists in daily management, tasks, and implementation associated with the quality of Internal Audit and Evaluation Program. The OQAA is responsible for the following:
- Provide effective direction and assistance of the Internal Audit Evaluation Program.
- Aid in the maintenance, content, and currency of the IAEP Manual.
- Ensure auditors are trained to perform audit duties in accordance with standards and procedures as established through IAEP.
- Assist in the execution of the IAEP and input findings into SMS.
- Support facilitation of the International Air Transport Association (IATA) Operational Safety Audit (IOSA).
- Respond to special audit requests from senior management.
- Review audit and evaluation results, recommendations, and responses.
- Identify significant findings arising from audits to senior management for root cause analysis review.
- Collaborate with system, process, and function owners to ensure that hazards identified during audits are mitigated.
- Ensure follow-up audits or evaluations are completed as required.
- Ensure compliance levels are accurately documented and reported.
- Report unresolved instances of inadequate corrective action/responses to the IAEP Manager and VPOS.
- Ensure audit and evaluation records are maintained and current.
- Assemble audit and evaluation trend data for presentation to senior management.
- Communicate and coordinate with FAA, IATA, vendors, and audit organizations as required.
- Collaborate with managers throughout the organization in the management of operational risk.
- Assist with OSHA standard management and the recording/reporting of occupational injuries.
- Support record management of occupational injuries for submission to the Bureau of Labor.
- Aid in the ordering, tracking, and upkeep of emergency equipment for all facilities.
- Ensure currency of emergency escape routes and signage for all facilities.
- Assist in the enforcement and guidance of EPA standards and regulations.
- Coordinate, track and report all injury/illness, accident and incident reports and investigations.
- Assist with the currency and maintenance of the Safety Policy and Procedures Manual and Management Policy Manual.
- Prepare and distribute reports to federal, state and local safety authorities as required.
- Responsible for the Company’s Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputs.
- In absence, duties are shared by the IAEP Manager and the Manager of Safety.
- Performs other duties as assigned.
Competencies and Knowledge: The successful candidate should have demonstrated skills in the following: approachability; time and performance management; strong organizational skills; proactive and collaborative approach to problem-solving; positive communication skills (verbal and written); ability to work with minimal supervision in a team environment; ability to interact with all levels of company personnel; strong team player; professional aptitude; ability to manage multiple projects at one time with time sensitive deadlines; ability to maintain confidentiality and handle sensitive situations appropriately, when performing job duties; prepare presentations; and adaptability in an aggressive growth environment.
Supervisory Responsibility: This is not a supervisory position.
Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, telephones, photocopiers, facsimile machines and filing cabinets.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, the employee is frequently required to stand; walk; climb up and down stairs; lift weight up to 25 lbs; use hands to finger, handle or feel; and reach with hands and arms.
Position Type/Expected Hours of Work: This is a full-time position. Days and hours of work are Monday through Friday typically from 8:00 am to 5:00 pm with occasional extended periods of time as necessary.
Travel: Some travel will be expected for this position.
Required Education and Experience: High school diploma or equivalent required. Bachelor’s Degree in Aviation or Aviation Safety preferred. Two years of auditing related experience preferred.
- Working knowledge of WBAT preferred.
- Comprehension of EPA and OSHA regulations preferred.
- Proficiency in Microsoft Office.
- Excellent writing/ communication skills.
- Ability to perform statistical analysis
Additional Eligibility Qualifications: Ability to speak/read/write in English. Proficient computer skills with Microsoft Office programs.
Security Clearance: All employees are required to pass the fingerprint-based criminal history records check (CHRC) per 49CFR1542.209.
AAP/EEO Statement: PSA Airlines is an equal opportunity employer; qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, national origin, citizenship status, protected veteran status, age, marital status, sex, sexual orientation, gender identity, genetic information or any other characteristic protected by law.
Other Duties: Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.