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Learning Management Systems (LMS) Administrator

Req #: 2051
Location: Vandalia, OH
Facility: Vandalia (Dayton International Airport)
Job Family: Flight Operations - Pilot Training
Learning Management Systems (LMS) Administrator
Department: Operations
Location: Dayton, OH
Reports to: Director of Flight Operations Planning & Development
Summary/Objective:    Provides Learning Management Systems (LMS) administration and support for the Air Operations team. Provide a central point of contact and knowledge for frontline employees with LMS help desk issues. Partners with flight and inflight training to produce high quality online learning environment and industry leading courseware content.   
Essential Functions:  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Provides system administration and functional support to include managing activities, granting access and modifying user permissions, assigning activities, and running or scheduling reports.
  • Provides learning management system administration and support for Air Operation team from the development of courseware to the deployment of learning modules through Adobe Captivate.
  • Manages LMS related trouble tickets from the Help Desk application; also, answer LMS related inquiries that come via a shared Outlook mailbox.
  • Facilitates knowledge transfer sessions to ensure administrators and coordinators are familiar with and comfortable using the system.
  • Promotes and encourages use of best practices and standard operating procedures by departmental training teams. 
  • Develops and maintains standard operating procedures and best practices for leveraging learning management system and other learning technologies.
  • Performs other duties as assigned to support the efficient operation of the department and company.
Competencies and Knowledge:  The successful candidate should have demonstrated skills in the following:  interpersonal skills, approachability; performance management; problem solving/analysis; ethical conduct; strong communication (verbal and written); ability to work with minimal supervision in a team environment; professional aptitude; dependability; multi-tasking and adaptability in an aggressive growth environment.
Supervisory Responsibility:   This is not a supervisory position.
Work Environment:  This job operates in a professional office environment.  This role routinely uses standard office equipment such as computers, telephones, photocopiers, facsimile machines and filing cabinets.
Physical Demands:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 
While performing the duties of this job, the employee is regularly required to talk or hear.  This is largely a sedentary role; however, the employee is frequently required to stand; walk; climb up and down stairs; lift weight up to 25 lbs; use hands to finger, handle or feel; and reach with hands and arms.
Position Type/Expected Hours of Work:    This is a full-time position.  Days and hours of work are Monday through Friday 8:00 am to 5:00 pm. 
Travel:      No travel is expected for this position.
Required Education and Experience:    At least two-five years of experience in an office environment, aviation field desired.  Proficient computer skills with Microsoft Office programs along with knowledge of Sum Total Learn, Adobe Captivate, and other eLearning software preferred.  High school diploma or equivalent required; Associates Degree preferred.
Additional Eligibility Qualifications:  Ability to speak/read/write in English.   
Security Clearance:  All employees are required to pass the fingerprint-based criminal history records check (CHRC) per 49CFR1542.209 as well as a pre-employment drug screen. 
AAP/EEO Statement: PSA Airlines is an equal opportunity employer; qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, age, disability, genetic information, protected veteran status or any other characteristic protected by law.
Other Duties:  Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice.
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