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Airline Operations Shift Manager

Req #: 1746
Location: Vandalia, OH
Facility: Vandalia (Dayton International Airport)
Job Family: Flight Operations - Dispatch
Airline Operations Shift Manager
Location: Vandalia, OH
Work Schedule/Shift: Determined by shift Monday through Sunday, 04:00 to 24:00
Reports To: Manager of Dispatch
Direct Reports: Dispatchers and OCC Coordinators
Relocation: Some assistance available
Travel:  Little to no travel may be expected with this position
Let your career take off with PSA Airlines
Company Summary: We have 3,000+ professionals across six states ensuring our 750+ flights to 90 destinations every day meet the expectations of our parent company, American Airlines. Be a part of our growth and help PSA remain known in the industry for its outstanding safety, performance, and training culture. Since 2014, PSA has almost tripled in size and will continue to expand to support 150+ Bombardier CRJ aircraft. As the fastest growing regional airline in the U.S., we have unparalleled opportunities for growth and professional development.
Culture: At PSA, we are a close-knit, passionate team that values each other’s opinions and holds ourselves and others accountable to be our absolute best. We strive to live the PSA Way – exemplifying Passion, Professional Excellence, Safety, Respect, and being Prepared in everything we do. Engaging our employees is extremely important to us, and we seek to hire leaders who can inspire, enable, and encourage others to succeed using the PSA Way as their model.
Dayton, OH:  The sky’s the limit in the locale that is the birthplace of aviation. Locals take pride in the province’s diversity, and with year round museums, festivals, and an extensive arts community, visitors and residents alike constantly stay amused. With an extremely low cost of living (25% below the national average), Dayton is a desirable place to live. More information can be found at here!
Benefits Summary
PSA offers a comprehensive benefits package including:
  • Medical, Dental & Vision
  • Long Term and Short Term Disability
  • 401k  
  • Bonus and Profit Sharing opportunities
  • Travel Privileges on all American Airlines flights
Position Summary/Objective:  The OCC Shift Manager is responsible for the direct oversight of the airline’s daily operation including the supervision of dispatchers and OCC Coordinators.  The OCC Shift Manager also has dotted line reporting to the Managers of Crew Scheduling and Maintenance Control providing some supervision for those departments.
Job Responsibilities
       Core Responsibilities
·         Provide operational direction for all three departments in the OCC and is the final decision maker for cancellations and delays.
·         Supervision of the complete OCC with direct reporting to department Managers.
·         Be the single point of contact for the OCC shift for internal and external contacts.
·         Manage and report irregular operations
·         Track LOBs and incidents in the OCC
·         Assist with hubs situations or events
Other Shift Duties
·         Conference call briefings for day
·         Manage daily controllable delays
Other Dispatch Manager Assistance Duties
·         Route database maintenance
·         Navigational Database updates
·         Flight Schedule load
·         Dispatch Audit Program
·         Fuel program
·         HFR Fuel program
·         Assist with other departmental requests
·         Work with AeroData on projects and issues
·         Assist with payroll
·         Build other users in other departments into appropriate software and grant access to users
·         DECS //TE and RES Admin building
·         Other projects as assigned.
  • Associates Degree or equivalent work experience
  • Aircraft Dispatcher Certificate
  • Advanced computer skills with Microsoft Office programs
  • Previous Part 121 airline experience
  • Strong analytical skills
  • Advanced knowledge of FAA regulations
  • Previous experience interacting with Maintenance and Crew Scheduling departments
The successful candidate should have demonstrated skills in the following: 
  • Coaching and Influence
  • Approachability and Professionalism
  • Performance management
  • Problem solving
  • Strong communication (verbal and written)
  • Ability to work with minimal supervision in a team environment
  • Multi-tasking and adaptability in an aggressive growth environment
Additional Information
Work Environment:  This job operates in a professional office environment.  This role routinely uses standard office equipment such as computers, telephones, photocopiers, facsimile machines and filing cabinets.
Physical Demands:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear.  The employee is frequently required to stand; walk; climb up and down stairs; lift weight up to 25 lbs; use hands to finger, handle or feel; and reach with hands and arms.
Security Clearance:  All employees are required to pass the fingerprint-based criminal history records check (CHRC) per 49CFR1542.209. 
AAP/EEO Statement: PSA Airlines is an equal opportunity employer; qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, age, disability, genetic information, protected veteran status or any other characteristic protected by law.
Other Duties:  Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice.
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